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International AIDS Society

Medical Services, First AID and Harm Reduction Services Available at AIDS 2010

First aid and medical services will be available to delegates at the conference from Sunday to Thursday (18-22 July) from 6:00 to 23:00 and on Friday (23 July) from 6:00 to 20:00. On-site medical and paramedical personnel will be available to respond to medical needs as they arise, including medical emergencies. There will be a medical centre in Hall A and two medical help desks with first responders in Foyer D and at the entrance to Global Village (next to registration). There is also a medical centre at the Vienna airport if immediate medical attention is needed at the airport. 

Harm Reduction Services at AIDS 2010

Opioid Substitution Therapy (OST) is legal and has been available in Austria since 1987. Currently more than 11,000 people receive OST in Austria, with 7,000 receiving OST in Vienna.

AIDS 2010 conference delegates who use drugs and are on OST will have access to methadone and buprenorphine from 17 to 24 July 2010. Both clinics provide OST by prescription, free of charge, for AIDS 2010 conference delegates who have a conference badge or letter of invitation and an ID (such as passport and driving license) (NEW!)

Various services will be provided by two main clinics:

Ganslwirt Clinic

Ganslwirt clinic provides the following services: 
  • General medical assessment and treatment
  • Crisis intervention
  • Clinical examinations and referrals
  • NSEP
  • Daily care provision
  • OST prescriptions – free of charge (NEW)
Needles and syringes, as well as OST, are free for AIDS 2010 conference delegates who have a conference badge or letter of invitation and an ID (such as passport and driving license). The clinic offers services in German and English.

Address: Esterhazygasse 18
1060 Wien
Tel: +43 1 586 04 38
Opening hours: Monday – Friday: 09:00 – 18:00 (NEW!)
Saturday and Sunday: 12:00 – 18:00

ASK Clinic
This clinic provides the following services:
  • Clinical examinations
  • Blood samples
  • Urine testing
  • Diagnosis
  • Crisis intervention
  • Medical treatment and
  • OST prescriptions – free of charge (NEW!)
This clinic offers services in German, English, Romanian, French, Polish and Serb-Croat.

Address: Döblerhofstrasse 10 A
Erdgeschoß (ground floor)
1030 Wien
Tel: +43 1 4000 53479
Opening hours: Monday 08:00 -19:00, Tues - Fri 08:00 -16:30

Before travelling to AIDS 2010, delegates should be aware that:
  • The importation of methadone and buprenorphine is allowed in Austria but delegates need to make sure that they comply with the following:
    • Valid medical prescription doses are carried
    • A doctor’s certificate endorsed by the health authorities of the country of residence is carried
    • All information is in English or German
    • Delegates enter the Schengen zone with medication for a period inferior or up to 30-day doses
    • Delegates carry the medication in its original packaging within the hand luggage.
  • Substitute prescribing for conference delegates who are currently on treatment but are unable to import their medications due to national or regional restrictions will be possible, but delegates need to have a medical prescription, certificate and/or permit, confirming his/her legal authority to possess, for personal use, medical preparations containing internationally controlled drugs. The information should be available in English or German.
  • A copy of your doctor’s letter should be carried with you in your hand luggage when travelling – in case of a problem at customs control.
  • Delegates who currently are not on OST in their home country will not be able to initiate treatment in Vienna.
  • All conference delegates should arrange their own health and travel insurance before travelling to Vienna. As an additional service, the conference has made an agreement with UNIQA, an Austrian insurer, who is able to provide such insurance at a reasonable rate to conference participants.
At AIDS 2010
  • If you need information about harm reduction services, provided for delegates who use drugs, when you arrive at the Vienna International Airport, please go to the AIDS 2010 Airport Information Desk.
  • While at AIDS 2010, in the conference venue, visit the Networking Zone on harm reduction in the Global Village for all information related to Harm Reduction, including OST services in Vienna.
  • For any emergency medical services, including overdose, please go to the First Aid Centre located in Hall A, at the conference venue.
Useful Information:
  • Opiate Substitution Therapy and Harm Reduction Services at AIDS 2010 Mini‐Guide
  • Viennese Drug Policy 1999
  • International guidelines for national regulations concerning travelers under treatment with internationally controlled drugs: www.incb.org/incb/en/guidelines_travellers.html#annex1
  • Austrian requirements: www.incb.org/pdf/travel_regulations/English/Austria-ENG.pdf
  • List of all hospitals in Vienna
  • Map all City of Vienna hospitals
  • General information on health service in Vienna
  • Directions to the clinics (NEW!)
    [English] [Deutsch] {Russian]

Please contact Mara Nakagawa-Harwood: for all queries related to Harm Reduction Services at AIDS 2010.

Delegates are strongly encouraged to keep checking this page, as it will be updated on a regular basis.